Utah's Fresh Pool And Spa Care
With over 13 years in Utah's pool industry.
Our mission is to provide top-quality, reliable, and professional services that ensure clean, safe, and beautiful water for our customers enjoyment
About Us
At Lemon & Otter we’re all about making pool and spa service hassle-free so you can focus on the fun! Whether you’re floating under the sun or unwinding in the spa, we keep your water sparkling, your equipment running smoothly, and your stress levels low.With a splash of expertise and a whole lot of care, our team handles everything from routine cleanings to equipment repairs, installs and upgrades. We’re here to make sure your pool and spa are always ready for relaxation and fun.Let Lemon & Otter take care of the hard work while you sit back, relax, and enjoy the swim!
Our Services
⚙️ Equipment Care & Repairs- Pool/Spa equipment inspection and repair (Pump, heater, filter, lights, chemical feeders, autofill's,and all other equipment)- Leak detection and repair to prevent costly damage- Equipment set installs and upgrades- Automation install, upgrades and programming- Acid Wash
🏊 Pool & Spa Maintenance- Routine maintenance visits. Custom maintenance plans tailored to your needs- Chemical testing and treatment for safe, clear water- Tile and surface cleaning to remove grime and buildup- Algae and stain removal to keep your pool looking fresh- Filter cleaning and replacement for optimal performance- Spa drain clean and refills
🌞 Seasonal Services- Pool and spa opening for a smooth start to the season- Pool cover cleaning (pressure wash)- Winterizing and closing to protect your investment
🏗️ Tile Repair & Restoration🏊 Plaster & Surface Repairs🔧 Structural Repairs
Payment Privacy Policy
Effective Date: [4/12/25]At [Lemon & Otter Pools and Spas], your privacy is important to us. This Payment Privacy Policy explains how we handle your payment information when you use our services and make purchases on our website. We use Stripe to securely process all online payments. Information We Collect
When you make a payment, we collect certain details to process the transaction, such as: Your name, email address, and phone number Billing and/or service addressTransaction details (amount, service, date) Partial card information (e.g., last four digits of your card) We do not store or have access to your full credit card number or security code (CVV). All sensitive payment data is handled securely by Stripe. Payments Processed by Stripe
All online payments are securely processed by Stripe, a certified PCI Service Provider Level 1 — the highest level of payment security certification. When you submit payment information, it is encrypted and securely transmitted to Stripe. Your information is protected by Stripe's strict privacy and security protocols. You can read their full Privacy Policy here. How We Use Your Payment Information
We use your payment data only for the following purposes: Processing your transaction Sending confirmation emails and invoices Customer support and service delivery Financial reporting and tax compliance Fraud prevention and security Security Measures
We take the security of your personal and financial data seriously. Our website uses. SSL encryption to protect information during transmission Secure checkout systems powered by Stripe. Restricted internal access to payment-related data. Data Retention We only retain non-sensitive transaction records, such as: Payment amount and date Service details Last four digits of your card (for reference) We never store full card numbers or CVV codes. Your Rights
You may request to: Access your personal information. Update inaccurate details Have your information deleted (where applicable by law) Please contact us at [[email protected]] to make a request. Policy Updates
We may update this Payment Privacy Policy from time to time. The most recent version will always be available on our website with the updated effective date. Contact Us
If you have any questions or concerns, feel free to reach out:
Lemon & Otter Pools and Spas
[email protected]
801-318-1125